Lexington Creative — Maintenance Plans
Website Maintenance
Plans for Aviation
Ongoing support to keep your website accurate, secure, and working — so your team isn't troubleshooting when customers are trying to reach you.
Why Maintenance
Matters in Aviation
In aviation, accuracy builds trust. Websites don't stay "done" — staff changes, capabilities evolve, documents get updated, and tools outside your control can break.
Maintenance helps keep your site aligned with your operation and dependable for customers who need quick answers.
"Even if your content never changes, the web changes around you."
- Staff and contact changes happen continuously
- Capabilities and certifications need to stay current
- Forms, links, and tools break without notice
- Documents and resources need regular updates
- Browsers and platform updates affect site behavior
- Security and SSL need active monitoring
How Our
Plans
Work
We offer three tiers based on how hands-on you want to be and how often your site changes.
Plans are set up with a term commitment — 6 or 12 months — and billed monthly. A 12-month term includes a discount, while billing stays monthly.
Higher tiers add faster turnaround and quarterly content and strategy support.
- Hosting and security basics — SSL, backups, monitoring
- Routine checks on forms, links, and key pages
- A simple process for submitting updates
- Policy management support (privacy/terms) where applicable
Plan Options
Essential
Best for: Teams that want the site stable with occasional updates.
Includes- Routine site checks (forms, links, key pages)
- Basic reporting
- Small monthly update allowance
- SSL, backups, and security monitoring
- Update request process
Growth
Best for: Teams that want light content support and quarterly strategy.
Includes- Everything in Essential
- Improved reporting
- Quarterly content deliverable
- Quarterly strategy call
Complete
Best for: Teams that want priority support and ongoing marketing assets.
Includes- Everything in Growth
- Priority response times
- Quarterly deliverables supporting visibility and outreach
We'll recommend the right tier based on how often your site changes and what your team wants to own internally.
What You Handle
vs. What We Handle
Simple Edits After Training
Text updates, photos, news posts, and basic page updates — using the tools and guardrails we set up at launch. We'll train your team so these are safe and straightforward.
Updates, Checks & Quarterly Deliverables
Update requests, routine site checks, troubleshooting, and keeping the site consistent over time. Higher tiers include quarterly deliverables that support visibility and outreach.
What's
Not Included
Maintenance is ongoing support — not a full rebuild. The following require separate scoping and are not included in a maintenance plan:
- Full redesigns or major new page builds
- Large copywriting projects beyond plan deliverables
- Complex custom development or portal-style functionality
- Advanced SEO campaigns outside your plan scope
Frequently
Asked
Straight answers before we talk through plan details.
01 Do we need maintenance if we rarely update the site?
Even if content stays the same, websites change around you — browsers, tools, and external links. Routine checks prevent quiet failures.
02 How do we request updates?
We use a simple request process so updates don't get lost and you can see what's in progress.
03 What response times can we expect?
Standard tiers are scheduled within normal business turnaround. The top tier includes priority handling. We'll set expectations clearly in your plan agreement.
04 Can we skip quarterly deliverables?
Yes. If you don't need a quarterly item, you can skip it for that quarter. It doesn't roll over.
Ready to Get Started —
Keep Your Site
Working
for You.
Let's match you to the right plan based on how often your site changes and how much your team wants to manage.
